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Frequently Asked Questions
Designs
Q: I ordered designs, where can I view them?
A: You will get an email once your order is done by one of our designers – please check your junk folder as well. Or you can log in your account and view them in – “New designs“
Q: What design sizes do you offer?
A: We offer more than 20 design sizes such as instagram,
Facebook, Twitter, Linkedin, YouTube etc. if you need a
special size that is not on our list, please contact us
and we will do our best to help you.
Q: I have bought some design sizes and now i need another size of the same design, how do I do it
A: It’s simple. Just create a new post, enter your text and
image, and choose the new size you need.
Payment
After the payment
Q: How long should I wait to get my items?
A: Once you pay, you can download your designs immediately from your account